Reach your donors where they already are — WhatsApp
Event reminders, donation receipts, campaign updates, and a two-way inbox — all via WhatsApp, using your own Meta Business account.
Requires your own Meta Business WhatsApp account.
The right message at the right moment
Event reminders
24 hours before each event, registered attendees receive a WhatsApp reminder automatically. Include the venue, time, and any last-minute updates.
Donation confirmations
Every donor receives an instant WhatsApp confirmation after giving — with amount, campaign name, and a thank-you message in your voice.
Campaign broadcasts
Send a campaign update to your entire donor list — or a specific segment — via WhatsApp. Higher open rates than email, every time.
Two-way inbox
Donors can reply to your messages. All inbound messages land in your CharityFlowOS inbox, where your team can respond directly.
Professional WhatsApp, without the complexity
Your own Meta Business account
You connect your own WhatsApp Business account — we never share numbers, mix audiences, or expose your donors to other organisations.
Template message approval
WhatsApp requires approved message templates for outbound broadcasts. CharityFlowOS includes a preview and submission workflow.
Audience segmentation
Send broadcasts to all donors, event attendees only, major donors, or any custom tag segment — with personalisation tokens.
Delivery tracking
See delivery, read, and reply rates for every broadcast campaign. Understand what messages resonate with your community.
Your community is already on WhatsApp
Connect your Meta Business account and start sending event reminders, receipts, and broadcasts — included in Pro.